Advantech PCA-6176 Series User Manual download pdf (Page 2)

SNMP-1000-B2 User Manual ii

The documentation and the software included with this product are copyrighted 2015

by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right

to improve the products described in this manual at any time without notice. No part

of this manual may be reproduced, copied, translated or transmitted in any form or by

any means without the prior written permission of Advantech Co., Ltd. Information

provided in this manual is intended to be accurate and reliable. However, Advantech

Co., Ltd. assumes no responsibility for its use, nor for any infringements of the rights

of third parties that may result from its use.

Acknowledgements

Intel and Pentium are trademarks of Intel Corporation.

Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.

All other product names or trademarks are properties of their respective owners.

Product Warranty (2 years)

Advantech warrants the original purchaser that all its products will be free from

defects in materials and workmanship for two years from the date of purchase.

This warranty does not apply to products that have been repaired or altered by per-

sons other than repair personnel authorized by Advantech, or products that have

been subject to misuse, abuse, accident, or improper installation. Advantech

assumes no liability under the terms of this warranty as a consequence of such

events.

Because of Advantech’s high quality-control standards and rigorous testing, most

customers never need to use our repair service. If an Advantech product is defective,

it will be repaired or replaced at no charge during the warranty period. For out-of-war-

ranty repairs, customers are billed according to the cost of replacement materials,

service time, and freight. Please consult your dealer for more details.

If you suspect your product to be defective, follow the steps outlined below.

1. Collect all information about the problem encountered (for example, CPU

speed, Advantech products used, other hardware and software used, etc.). Note

anything abnormal and list any onscreen messages received when the problem

occurs.

2. Call your dealer and describe the problem. Please have your manual, product,

and any relevant information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return merchandize

authorization) number from your dealer. This allows us to process your return

more quickly.

4. Carefully pack the defective product, a completed Repair and Replacement

Order Card, and proof of purchase date (such as a photocopy of your sales

receipt) in a shippable container. Products returned without a proof of purchase

date are not eligible for warranty service.

5. Write the RMA number clearly on the outside of the package and ship the prod-

uct prepaid to your dealer.

Part No. 20021000E1 Edition 2

Printed in Taiwan January 2015

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